Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

SkillSync AI uses cookies to enhance functionality, analyze website traffic, and personalize content. We are committed to being transparent about how we collect and use this information.

SkillSync AI uses different types of cookies, each serving a specific purpose to improve your experience:

Below is a comprehensive list of cookies used by SkillSync AI, including their purpose and duration:

SkillSync AI uses cookies to provide and improve our services in the following ways:

• Authentication & Security: To keep you logged in securely and protect against unauthorized access
• Personalization: To remember your preferences, settings, and customize your dashboard experience
• Performance Analysis: To understand how users interact with our platform and identify areas for improvement
• Content Optimization: To deliver relevant job matches and recommendations based on your profile
• Communication: To provide timely notifications about matches, messages, and platform updates
• Error Prevention: To identify and fix technical issues, ensuring a smooth user experience
• Legal Compliance: To maintain records required by law and ensure platform security

You have complete control over how cookies are used on your device. Here are several ways to manage your cookie preferences:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or to alert you when cookies are being sent:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

SkillSync AI Settings

Within your SkillSync AI account, you can customize your cookie preferences:

SkillSync AI works with trusted third-party services that may place their own cookies on your device. These services help us provide better functionality and insights:

Analytics Partners

• Google Analytics: Helps us understand user behavior and improve our platform
• Hotjar: Provides heatmaps and user session recordings for UX optimization
• Mixpanel: Tracks user interactions and feature usage for product development

Integration Services

• LinkedIn API: For profile import and professional networking features
• GitHub API: For portfolio integration and code repository analysis
• Payment Processors: Stripe and PayPal for secure payment processing

Communication Tools

• Intercom: For customer support chat functionality
• SendGrid: For email delivery and tracking
• Twilio: For SMS notifications and two-factor authentication

Each of these services has their own privacy policies and cookie practices. We encourage you to review their policies to understand how they handle your data.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Notify you via email if you have an account with us
• Display a prominent notice on our website
• Update the "Last updated" date at the top of this policy
• Provide a summary of changes made

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your information. Your continued use of SkillSync AI after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about our use of cookies or this Cookie Policy, we're here to help. Our privacy team is committed to providing clear, helpful responses to your inquiries.

Response Time: We typically respond to privacy-related inquiries within 24-48 hours during business days.